Mediation

Mediation

Professional Mediation Support Across the UK

Resolve Family and Civil Disputes Amicably with Expert Mediation Support

Mediation Services UK – Professional Mediation Support Across the UK

At The McKenzie Friend, we provide trusted and professional mediation support for families, couples, and individuals seeking fair solutions without the emotional and financial strain of court proceedings. Our goal is to help you communicate effectively, reach agreements, and move forward with dignity and understanding.


What Is Mediation?

Mediation is a confidential process where an independent and neutral mediator helps both parties reach an agreement on issues such as child arrangements, finances, property disputes, and separation matters. It is voluntary, cost-effective, and far quicker than going to court.

Our experienced team can guide you through the entire process — from initial contact to preparing for your Mediation Information and Assessment Meeting (MIAM) — ensuring you feel supported and informed every step of the way.


Why Choose Mediation Instead of Court?

Mediation is designed to help you take control of your own decisions rather than having them imposed by a judge. It allows both parties to communicate openly and resolve disputes constructively. The process is less confrontational and promotes long-term cooperation, especially where children are involved.

  • Faster resolution – most mediations conclude within weeks, not months.
  • Lower cost – avoid expensive legal fees and prolonged litigation.
  • Confidential – discussions remain private and cannot be used in court.
  • Flexible – agreements can be tailored to suit your specific needs.
  • Better relationships – particularly important for co-parenting after separation.

When Is Mediation Needed?

Mediation can help in many family and civil situations, including:

  • Disagreements over child contact and custody
  • Financial and property division following separation or divorce
  • Parental responsibilities and arrangements
  • Disputes between unmarried couples or cohabitants
  • Family disagreements involving elderly care or inheritance
  • Civil and workplace disputes where compromise is possible

Understanding the MIAM (Mediation Information and Assessment Meeting)

Before applying to the family court, most people are required to attend a MIAM. This is an initial meeting where a mediator explains how mediation works and assesses whether it is suitable for your case. At The McKenzie Friend, we can help you prepare for your MIAM and provide continued support throughout your mediation journey.


What Happens During Mediation?

During mediation sessions, both parties have the opportunity to speak, express their concerns, and work together towards a mutually acceptable outcome. The mediator ensures discussions remain respectful, balanced, and focused on finding practical solutions.

If an agreement is reached, the mediator can prepare a written document known as a Memorandum of Understanding or Parenting Plan, which can later be made legally binding if necessary.


Benefits of Mediation with The McKenzie Friend

  • Support and preparation before, during, and after your mediation sessions
  • Guidance on creating legally recognised agreements
  • Clear advice on child arrangements and financial settlements
  • Affordable assistance without solicitor-level costs
  • Calm, professional, and confidential service

How We Can Help

Whether you are going through a separation, facing communication breakdown, or dealing with financial disputes, The McKenzie Friend provides structured support to help you prepare, stay confident, and protect your interests during mediation.

We also assist in cases where mediation is not suitable — for example, if there are concerns about domestic abuse or safety. In such cases, we guide you through the process of applying directly to court with the proper documentation.


Start Your Mediation Journey Today

Find peaceful resolution and protect your family’s wellbeing. Speak with The McKenzie Friend for professional mediation support, MIAM preparation, and guidance through family or civil disputes.

Book Your Free Case Evaluation

Contact

We offer a free 30‑minute consultation to understand your case and recommend next steps.

Office

155 Maybury Road, Woking, Surrey, GU215JR

Contact

info@mckenziefriend.net

Open Hours

Monday-Sunday 9 am - 8 pm

Frequently Asked Questions – Mediation UK

Do I have to go to mediation before court?

In most family cases, you are required to attend a Mediation Information and Assessment Meeting (MIAM) before applying to court. There are exceptions, such as cases involving domestic abuse or urgent child protection concerns.

How long does mediation take?

Each mediation session usually lasts between 60 and 90 minutes. Many cases are resolved in two to three sessions, depending on the complexity of the issues.

Is mediation legally binding?

The agreement reached during mediation is not automatically legally binding. However, it can be converted into a Consent Order by the court, giving it full legal effect.

What if the other person refuses mediation?

If the other party declines to participate, the mediator will issue a certificate allowing you to proceed with a court application.

Can I bring someone with me to mediation?

Yes, you can bring a McKenzie Friend or support person to assist you in understanding the process and remaining confident during discussions.

How much does mediation cost?

Mediation is significantly cheaper than court proceedings. Fees vary by provider, and legal aid may be available for eligible individuals. We can help you explore affordable options.

What if we can’t agree in mediation?

If mediation fails to resolve the dispute, you can use the mediator’s certificate to apply to court. However, many clients find that mediation helps narrow issues and reduce conflict even if full agreement isn’t reached.